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Privacy Policy

Note to AFRAA Route Intelligence users

The AFRAA Market Intelligenge Web Portal (the Portal) is designed, developed, hosted, maintained, and supported exclusively by Milanamos SAS (referred to as Milanamos or the Company). This Privacy Policy will explain how our Company uses the personal data we collect from you when you use the Portal.

What Data Do We Collect?

Our Company collects the following data: the only personal identification information gathered is your name, surname, company name, and email address, required to identify you as a user of the Portal.

How Do We Collect Your Data?

You directly provide the Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services of the Portal.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

How Will We Use Your Data?

The Company collects your data so that we can process your order and manage your account. When the Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Your data will also be shared with the third-party designated beneficiary of the Portal, for which the Portal has been specifically designed and branded.

How Do We Store Your Data?

The Company securely stores your data at Milanamos’ dedicated servers facilities, under the operating management of our supplier OVH SAS.

The Company will keep your personal data for the duration of your access to the Portal, corresponding to your subscription period added by six additional months. Once this time period has expired, we will delete your data by erasing any personal information records within our user database.

Marketing

The Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop the Company from contacting you for marketing purposes or giving your data to other members of the Company Group.

What Are Your Data Protection Rights?

The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that the Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: adm@milanamos.com.

Or write to us: Milanamos SAS 145 allée des Rouges Gorges 83380 Les Issambres France

Cookies or Similar Technology

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit the Portal, the Company may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How Do We Use Cookies?

The Company uses cookies in a range of ways to improve your experience on our Portal, including:

• Keeping you signed in

• Understanding how you use our website

What Types of Cookies Do We Use?

There are a number of different types of cookies, however, our website uses:

Functionality – The Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – The Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Company sometimes shares some limited aspects of this data with third parties for advertising purposes.

Privacy Policies of Other Websites

The Company Portal contains links to other websites. Our privacy policy applies only to our Portal, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

The Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 February 2023.

How to Contact Us

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us at: adm@milanamos.com

• Or write to us: Milanamos SAS 145 allée des Rouges Gorges 83380 Les Issambres France

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office in France.

Commission Nationale de l'Informatique et des Libertés

Contact form: https://www.cnil.fr/en/contact-cnil

Address : 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07